Customer care

Store Policies

Ordering, fulfilment, returns, privacy and our business identity.

01

Business Disclosure

Opahya is a brand operating under Gireesham Hygienic Products (GHP) and operates under GHP’s GSTIN.

02

Ordering and Fulfilment

Official orders are processed through Amazon or our verified WhatsApp, Instagram and Facebook channels. We do not process payments directly on this website.

03

Amazon Orders

Amazon purchases follow the shipping and return terms shown on the relevant listing and order.

04

Direct Orders

Returns or exchanges are accepted within 7 days of delivery only for transit damage or defective items. An unboxing video is required for replacements.

05

Privacy

Information submitted through our contact channels is used for customer service and order fulfilment. We do not sell your data to third-party marketing agencies.